Freestanding Hotel Check In Kiosk Airport With Passport Scanner / Room Key Card

Product Specification

Self Check-In Hotel Systems & Hospitality Kiosks With Passport Scanner Room Key Card Encoder And Face Recognition 

Hospitality Kiosks Overview
With labor shortages becoming more common, the need to automate processes in the hospitality industry with self check-in is becoming a crucial component to the continuity of operations. KIOSK has helped restaurants and hotels fulfill this need for automation while enhancing the customer experience with hotel check-in kiosks and order entry kiosks. Hotels with self check-in and restaurants that offer order entry kiosks improve guest experience by reducing wait times and allowing staff to focus on guest experience.

By implementing self check-in, hotels can provide necessary guest services regardless of staffing challenges. Even at a fully staffed hotel, guests may experience frustratingly long wait times at peak check-in and check-out hours. Kiosks give guests the option for quick and contactless hotel check-in and reduce wait times for guests who prefer to check in with a hotel-desk agent.
In addition to self check in, hotel kiosks can offer concierge services such as special event registration and ticketing.
The hotel check-in kiosk system offers a fully customizable user interface. Background, logos, and colors can be customized to match the hotel’s requirements for branding and experience.

Key Benefits Include
• Increased guest satisfaction with lower wait times and greater
convenience tied to check-in and check-out transactions
• Secure, PCI compliant payment transactions
• 24/7 access to guest services including meal purchases, extra
room keys, and on-demand check-out folio
• Health safeguard with autonomous check-in and check-out,
eliminating need for person-to-person contact
• Permanent automation platform to alleviate ongoing hospitality
labor shortages common among hotel operators

What features do hotel check-in kiosks offer?
In a hotel, a self check-in kiosk can actually do a lot more than a simple check-in. What can a check-in kiosk do for your guests?

Check-in: The kiosk can handle the entire check-in process, including finding the guest’s reservation, collecting a payment method, and creating room keys that are compatible with door locks. Some kiosks have integrated document scanners that can record a copy of a passport or ID card too. Guests can complete the entire check-in process in about a minute!

Check-out: Rather than printing folios for every guest and sliding them under guestroom doors on the morning of check-out, you can let guests decide whether they want to print or email their receipts as they walk out of the lobby. Guests can also drop their room keys and arrange transportation upon departure.

Upgrades: You can generate incremental revenue by allowing guests can browse and purchase room upgrades or add-ons from the kiosk. Upselling additional services and add-ons like parking, bicycle rental, and a breakfast package/room service are all fair game. Some guests feel more comfortable buying upgrades on their own terms, rather than while interacting with a staff member.

Service requests: Guests can notify the front desk about any type of request, like asking for additional towels or to replace a lightbulb, without having to pick up the phone or wait in line to speak to someone in person. Employees can also benefit from the opportunity to triage and track these requests when they come in electronically.

Hotel information: Guests can browse information about your F&B outlets, spa, pool, parking options, neighborhood recommendations, and more on the kiosk interface.

Reservations: Some kiosks also allow guests to create, modify, or cancel their reservations, similar to the functionality of the booking engine on your website.

Payment processing: Check-in kiosks must handle registration forms and credit card processing meaning that these systems can also reduce chargebacks and prevent fraud.

Basically, a kiosk can handle nearly any task that does not require assistance from a human. It can also house any hotel information that might otherwise be printed in a guestbook or posted on signage.

19 inch touch screen hotel check in kiosk with passport/ID scanner hotel key card dispenser